Frequently Asked Questions
Everything you need to know about shopping with ComfyComfy.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy on all unused and unwashed items in their original packaging. Simply contact our support team to initiate a return or exchange.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. Shipping rates and delivery times for international orders are calculated at checkout.
How can I track my package?
Once your order is processed, you will receive a shipping confirmation email containing a direct link to your tracking information on the carrier's website.
What should I do if my item arrives damaged?
We take great care in packaging, but if your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can send a replacement immediately.